Support

Thank you for using My Heart Log! We're here to help you get the most out of your personal health journal.

Frequently Asked Questions

How do I sync my data across devices?

Go to Settings → iCloud Sync and enable the toggle. Make sure you're signed into iCloud on all devices with the same Apple ID. Your entries will automatically sync between your iPhone and iPad.

How do I set up daily reminders?

Go to Settings → Reminders. You can set separate reminder times for morning (AM) and evening (PM) entries. Make sure to allow notifications when prompted.

How do I export my data?

Go to Settings → Export Data. You can generate a PDF report of your entries for any date range. This is useful for sharing with your healthcare team.

Can I customize which fields appear in the entry form?

Yes! Go to Settings → Entry Form Customization. You can enable or disable different sections and reorder the fields to match your preferences.

What do the threshold warnings mean?

When you enter a value outside your configured range, the app highlights it as a visual reminder. This is for your personal awareness only. Go to Settings → Health Thresholds to adjust these ranges.

Is my data secure?

Yes. All your data is stored locally on your device. If you enable iCloud sync, data is stored in your personal iCloud account using Apple's secure CloudKit technology. We never see or access your data. See our Privacy Policy for details.

I lost my data. Can you recover it?

Since we don't have access to your data, we cannot recover it directly. However, if you had iCloud sync enabled, your data may be available in your iCloud account. Try signing out and back into iCloud, or check on another device signed into the same Apple ID.

Is this app a medical device?

No. My Heart Log is a personal journal application for keeping your own records. It is not a medical device and does not provide medical advice. Always consult with your healthcare providers for medical decisions.

Feature Requests & Feedback

We'd love to hear your ideas for improving My Heart Log! Please email us at support@myheartlog.app with your suggestions.